Andrew McMahon
How to Fix ‘Epic Games Socket Open’ Error
There are a handful of different issues that could be causing the Epic Games Socket Open error. According to Epic Games, these are the various methods of troubleshooting the error, as listed below:
Check the Epic Games status pageUse a wired connectionDisable your firewallUnblock network portsUse a VPN or proxy serverSwitch your DNSEdit the Engine.ini fileWhitelist relevant domains
Below, we’ll go over each solution in more detail.
Check the Epic Games Status page
The first thing you’re going to want to try is making sure the server status is in order. To do this, simply go to the Epic Games Server Status page. If the issues you’re having are related to an outage or system-wide issue, then you won’t be able to connect to the Epic Games Launcher or Fortnite until it’s resolved.
Use a Wired Connection
Another quick fix is to try using a wired connection. This can be very helpful for users that have unreliable signals, connection problems, or high latency or ping. Connecting straight to the router with an ethernet cable tends to eliminate this problem.
Disable Firewalls
A lot of the time, firewalls will block access to third party launchers like Epic Games. To solve this, follow these steps:
Unblock Network Ports
If you have any network ports blocked, it may be blocking your connection to use the Epic Games Launcher and its games. To unblock your ports on Windows, you need to get your default gateway and internal IP address: Once you’ve done this, the next step is to configure your router to unblock the ports: If these don’t work, you can check this website for a list of usernames and passwords based on your router model.
VPN & Proxy Servers
Make sure you aren’t using VPN or Proxy Servers. If you are, disable them, as they cause issues that can’t be resolved without having you disable them.
Switch Domain Name Systems (DNS)
Sometimes, switching Domain Name Systems helps improve the connectivity and performance for your internet. These two links instruct you on the best way to change your DNS.
GoogleDNSCloudflareDNS
Edit Engine.ini File (Windows)
Editing these settings can result in better download speeds using the Epic Games Launcher:
Whitelist Domains (Universities, colleges, or enterprises)
Lastly, you’ll want to make sure you whitelist the following domains if you’re on the platform at a university, college, or restricted network:
https://account-public-service-prod03.ol.epicgames.comhttps://launcherwaitingroom-public-service-prod06.ol.epicgames.comhttps://launcher-public-service-prod06.ol.epicgames.comhttps://www.epicgames.comhttps://launcher-website-prod07.ol.epicgames.comhttps://tracking.epicgames.comhttps://accounts.launcher-website-prod07.ol.epicgames.comhttps://accounts.epicgames.comhttps://cdn1.unrealengine.comhttps://cdn2.unrealengine.comhttps://datarouter.ol.epicgames.comhttps://entitlement-public-service-prod08.ol.epicgames.comhttps://orderprocessor-public-service-ecomprod01.ol.epicgames.comhttps://catalog-public-service-prod06.ol.epicgames.comhttps://friends-public-service-prod06.ol.epicgames.comhttps://lightswitch-public-service-prod06.ol.epicgames.comhttps://accountportal-website-prod07.ol.epicgames.comhttps://ut-public-service-prod10.ol.epicgames.comhttps://epicgames-download1.akamaized.nethttps://download.epicgames.comhttps://download2.epicgames.comhttps://download3.epicgames.comhttps://download4.epicgames.comhttps://static-assets-prod.epicgames.com/static/https://store-site-backend-static.ak.epicgames.comhttps://store-content.ak.epicgames.com/apihttps://library-service.live.use1a.on.epicgames.comhttps://datastorage-public-service-liveegs.live.use1a.on.epicgames.comhttps://fastly-download.epicgames.com/store.epicgames.comlauncher.store.epicgames.com
That is everything you need to know about how to fix the ‘Epic Games Socket Open’ error. For more help, you can also go to the official Epic Games Store help section and click Contact Us.
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